Frequently Asked Question (FAQ)
On June 22, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar to discuss USCIS' backlog reduction efforts.
The Office for Civil Rights and Civil Liberties provides technical assistance and guidance to DHS recipients in meeting their obligations under federal civil rights laws, which includes providing reasonable accommodations for persons with disabilities. The following documents provide information that can assist recipients in developing a reasonable accommodation notice and process for persons with disabilities. A reasonable accommodation is a change of or modification to afford a qualified individual with a disability full enjoyment of a recipient’s programs or activities, unless modifications of policies, practices, and procedures would fundamentally alter the nature of the program, service, or activity, or result in undue financial and administrative burdens to the recipient.