The Office of the Citizenship and Immigration Ombudsman (CIS Ombudsman) aims to be a champion for a transparent and efficient immigration benefits system administered by U.S. Citizenship and Immigration Services (USCIS). Our strategic plans help us to effectively carry out our mission through casework, stakeholder engagement, and policy recommendations.
On February 7, 2022, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a listening session about proposed changes to DHS Form 7001.
In the Biden-Harris Administration’s first year, DHS has made tremendous progress in its efforts to protect the American public and administer the laws of our nation. Our efforts to date have strengthened our ability to uphold our laws and our values. We have rescinded policies that do not reflect our values, brought offices back to life, issued new directives, and reconstructed entire operations in order to bolster the security of our nation and the diverse communities we serve. Much work remains, which we approach with energy and optimism.
This page provides resources from the Department of Homeland Security (DHS), the Department of Veterans Affairs (VA), the Department of Defense (DoD), and other agencies that offer services and resources to assist military members, veterans and their families with immigration and citizenship.