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  5. Office of the Citizenship and Immigration Services Ombudsman (CISOMB)

Office of the Citizenship and Immigration Services Ombudsman (CISOMB)

Last Updated: | Site Page

Informal Proposals Shared with USCIS

A selection of informal proposals that the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) has shared with U.S. Citizenship and Immigration Services (USCIS)

Last Updated: | Site Page

Formal Recommendations by the CIS Ombudsman

Formal recommendations sent by the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) to U.S. Citizenship and Immigration Services (USCIS)

Last Updated: | Publication

The CIS Ombudsman's Webinar Series: 2024 Annual Report

On July 30, 2024, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar highlighting its 2024 Annual Report to Congress.

Last Updated: | Blog

Announcing Our Regional Representatives

CIS Ombudsman post announcing our regional representatives

Last Updated: | Publication

CIS Ombudsman Language Access Plans

The Office of the Citizenship and Immigration Ombudsman (CIS Ombudsman) is committed to providing meaningful access to our office and activities for individuals with limited English proficiency.

Last Updated: | Event

The CIS Ombudsman's Webinar Series: 2024 Annual Report

Invitation to CIS Ombudsman Webinar for 2024 Annual Report to Congress.

Last Updated: | Blog

CIS Ombudsman Office Issues 2024 Annual Report to Congress

On June 28, 2024, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) submitted our 2024 Annual Report to Congress.

Last Updated: | Publication

Joint Webinar with USCIS on the HART Service Center

On April 30, 2024, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a joint webinar with U.S. Citizenship and Immigration Services (USCIS) on the Humanitarian, Adjustment, Removing Conditions, and Travel Documents (HART) Service Center’s one-year anniversary. 

Last Updated: | Publication

The CIS Ombudsman’s Webinar Series: Joint Webinar with USCIS on its New Fee Rule

On February 27, 2024, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a joint webinar with U.S. Citizenship and Immigration Services (USCIS) on USCIS’ final rule to update certain immigration and naturalization fees (fee rule).

Last Updated: | Blog

Renueve su DACA lo Antes Posible

El 13 de mayo de 2024, el Defensor del Pueblo del Servicio de Ciudadanía e Inmigración (CIS Ombudsman) envió este mensaje a grupos de interés sobre la renovación de Acción Diferida para los Llegados en la Infancia (DACA) lo antes posible.