CIS Ombudsman
CIS Ombudsman serves as a liaison between the public and U.S. Citizenship and Immigration Services (USCIS) - How to Submit a Case Assistance Request
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CIS Ombudsman serves as a liaison between the public and U.S. Citizenship and Immigration Services (USCIS) - How to Submit a Case Assistance Request
Recommendation to USCIS for the year of 2024.
The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) assists individuals and employers in resolving difficulties they are experiencing with U.S. Citizenship and Immigration Services (USCIS). This tip sheet explains the types of cases we can and cannot help with.
The CIS Ombudsman created this tip sheet on how to check your case inquiry date, which lets you know when you can submit an inquiry to U.S. Citizenship and Immigration Services (USCIS) about the status of your case.
On July 30, 2024, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar highlighting its 2024 Annual Report to Congress.
On April 30, 2024, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a joint webinar with U.S. Citizenship and Immigration Services (USCIS) on the Humanitarian, Adjustment, Removing Conditions, and Travel Documents (HART) Service Center’s one-year anniversary.
On February 27, 2024, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a joint webinar with U.S. Citizenship and Immigration Services (USCIS) on USCIS’ final rule to update certain immigration and naturalization fees (fee rule).
On October 30, 2023, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a joint webinar with U.S. Citizenship and Immigration Services (USCIS) on the EB-5 Immigrant Investor Program and implementation of the EB-5 Reform and Integrity Act of 2022 (RIA).
Tip sheet on how to avoid getting locked out of your U.S. Citizenship and Immigration Services (USCIS) online account
On September 26, 2023, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a joint webinar with U.S. Citizenship and Immigration Services (USCIS) on recent customer experience (CX) enhancements and online tools.