The CIS Ombudsman's Listening Session: USCIS API
Publication page for readout for listening session on developing a USCIS API.
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Publication page for readout for listening session on developing a USCIS API.
The CIS Ombudsman has worked with USCIS on the following tip sheet on when and how to contact a USCIS Lockbox.
An ombudsman analyzes, reports on, and raises complaints, concerns, and recommendations to the appropriate agency for resolution. This work is done with a commitment to neutrality, independence, and confidentiality. The ombudsman offices are separate and distinct from the agencies they oversee.
List of current and expired CIS Ombudsman web alerts that may affect your case assistance request with a link to the FAQ page for more details on processes.
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2022.
The Office of the Citizenship and Immigration Ombudsman (CIS Ombudsman) aims to be a champion for a transparent and efficient immigration benefits system administered by U.S. Citizenship and Immigration Services (USCIS). Our strategic plans help us to effectively carry out our mission through casework, stakeholder engagement, and policy recommendations.
Follow Up Questions and Answers from the CIS Ombudsman's Webinar: Overview of myUSCIS for Applicants.
On February 7, 2022, the Office of the CIS Ombudsman hosted a listening session, provided an overview of the form revisions, and gathered feedback.
The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) invites stakeholders to participate in a webinar to discuss the applicant experience with USCIS’ online portal, myUSCIS, on Thursday, January 20, 2022, from 2 to 3:30 p.m. ET.
The CIS Ombudsman has worked with USCIS on the following tip sheet on how best to use the USCIS Lockbox. Please see the attached document for more information on best practices.