The newly published standards will be put into effect almost immediately through a S&T-led research and development effort with PNNL.
To support agencies that are looking to launch and maximize the benefits of a social media program into their communications, the Department of Homeland Security (DHS) Science and Technology Directorate (S&T) developed a Social Media Business Case (Guide). The Guide provides step-by-step guidance on developing a social media program to comprehensively plan for and integrate social media emergency management (SMEM) operations.
After completing the Guide, agencies will have social media processes and plans they can immediately implement to improve operations. Best practices from emergency officials and SMEM subject matter experts (SMEs) captured during development are included throughout the Guide.
The DHS Science and Technology Directorate's Systems Engineering and Standards offers a technical framework to enable sound decision making relative to trade studies, system performance, risk, cost and schedule, and also works with first responders and law enforcement communities to answer the basic question, “What equipment will do the job?”