DHS/TSA/PIA-049 TSA Office of Inspection Case Management
The Transportation Security Administration (TSA) Office of Inspection (OOI) conducts covert testing of security screening operations; inspects TSA operations at airports, field offices, and other transportation entities; and investigates employee misconduct and program fraud, and violations of transportation security requirements. OOI’s hotline referral and case management systems maintain Personally Identifiable Information (PII): (1) from individuals submitting information to OOI; and (2) on individuals designated as witnesses, victims, complainants, or subjects of an investigation.