U.S. flag

An official website of the United States government

Government Website

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Safely connect using HTTPS

Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

  1. Home
  2. About DHS
  3. Site Links
  4. Keywords
  5. TSA PreCheck

TSA PreCheck

Last Updated: | Press Releases

DHS Recognizes 2023 Customer Experience Achievements and Looks Ahead to 2024

Following the second anniversary of President Biden’s Executive Order 14058 “Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government,” the Department of Homeland Security (DHS) recognized significant strides toward improving customer experience (CX) and reducing the administrative burden on the American public in 2023 and pledged to build upon those improvements in 2024.

Last Updated: | Site Page

CX Guides & Kits

You don't need to recreate the wheel, especially if you are just starting as a CX Practitioner. Instead, check out the resources we pulled together that represent proven approaches to fostering a customer centric mindset in the Federal government.

Last Updated: | Site Page
Last Updated: | Press Releases

DHS Announces New Measures to Better Serve Transgender, Non-Binary, and Gender Non-Conforming Travelers

On International Trans Day of Visibility, DHS announced new measures to better serve all Americans, regardless of their gender identity. Through technology updates, process changes, and expanded partnerships, TSA and CBP are improving their screening procedures and ensuring they are conducted in a manner that respects the dignity of each individual. These measures are part of a concerted effort by the Biden-Harris Administration to advance equality for transgender, non-binary, and gender non-conforming Americans.

Last Updated: | Testimony

Written testimony of TSA for a House Homeland Security Subcommittee on Transportation and Protective Security hearing titled “The Public Face of TSA: Examining the Agency’s Outreach and Traveler Engagement Efforts”

Transportation Security Administration (TSA) Office of Civil Rights and Liberties, Ombudsman and Traveler Engagement Acting Assistant Administrator Christine Griggs and TSA Office of Security Operations Deputy Assistant Administrator Stacey Fitzmaurice address TSA’s approach to public engagement.

Last Updated: | Site Page

Trusted Traveler Programs

Trusted Traveler Programs allow members to use expedited lanes when crossing international borders, and at the airport.

Last Updated: | Testimony

TSA statement for the record for a House Committee on Oversight and Government Reform hearing titled “Transportation Security: Are Our Airports Safe?”

Transportation Security Administration (TSA) addresses TSA’s efforts in securing the nation’s transportation systems.

Last Updated: | Testimony

Written testimony of TSA for a House Homeland Security Subcommittee on Transportation Security hearing titled “Risk-Based Security: Assessing the Path Forward for TSA Pre✓®”

Transportation Security Administration (TSA) Chief Risk Officer Ken Fletcher addresses TSA’s Pre✓® program.

Last Updated: | Testimony

Written testimony of TSA Acting Administrator for a House Appropriations Subcommittee on Homeland Security hearing on TSA’s Fiscal Year 2016 budget request

Transportation Security Administration TSA (TSA) acting Administrator Melvin Carraway addresses the President’s Fiscal Year 2016 Budget Request for the Transportation Security Administration (TSA).

Last Updated: | Testimony

Written testimony of TSA Acting Administrator for a Senate Commerce, Science, and Transportation Subcommittee on Aviation Operations, Safety, and Security hearing titled “TSA Oversight and Examination of the Fiscal Year 2016 Budget Request”

Transportation Security Administration (TSA) Acting Administrator Melvin Carraway addresses the President’s Fiscal Year 2016 Budget Request for the Transportation Security Administration.