On June 22, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar to discuss USCIS' backlog reduction efforts.
Newly updated with optional scenarios and expanded question sets, the ISAT is a web-based self-assessment tool that helps public safety agencies understand their current information sharing capabilities and gaps.
The U.S. Department of Homeland Security has many avenues for the public to provide feedback and make complaints involving DHS employees or programs, alleged violations of civil rights and civil liberties, immigration filing, travel redress, and other types of grievances.
DHS welcomes your thoughts and ideas about how we can better perform our mission. Below is a sample of places across our websites and social media where we are actively seeking your input.
The Office for Civil Rights and Civil Liberties reviews and investigates civil rights and civil liberties complaints made by the public regarding DHS policies and activities.