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Last Updated: | Blog

Announcing Our Regional Representatives

CIS Ombudsman post announcing our regional representatives

Last Updated: | Blog

We Are Now Testing New Features for Our Online Case Assistance Request Form

The CIS Ombudsman office is now testing a new DHS Form 7001, Request for Case Assistance. This page highlights the stakeholder message that went out on May 2, 2024.

Last Updated: | Publication

DHS PCFS Annual Report

DHS PCFS Annual Report

Last Updated: | Publication

Listening Session: Options for Laid-Off Foreign Workers

On January 19, 2023, the CIS Ombudsman hosted a listening session to hear concerns from stakeholders and present options for laid-off foreign workers.

Last Updated: | Publication

Fireside Chat

Summary page for the Fireside Chat event with USCIS Director Ur Jaddou and CIS Ombudsman Phyllis Coven, held September 21, 2022.

Last Updated: | Publication

The CIS Ombudsman's Webinar Series: USCIS' Backlog Reduction Efforts

On June 22, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar to discuss USCIS' backlog reduction efforts.

Last Updated: | Press Releases

Snapshot: Expanded Version of the Information Sharing Assessment Tool Now Available

Newly updated with optional scenarios and expanded question sets, the ISAT is a web-based self-assessment tool that helps public safety agencies understand their current information sharing capabilities and gaps.

Last Updated: | Site Page

Provide Feedback or Make Complaints to DHS

Provide feedback/make complaints involving DHS employees or programs, alleged violations of civil rights and civil liberties, immigration filing, travel redress.

Last Updated: | Site Page

Give Feedback

DHS welcomes your thoughts and ideas about how we can better perform our mission. Give feedback on: FEMA.gov, DHS.gov, USCIS.gov, CBP and TSA, TSA.gov.

Last Updated: | Site Page

Make a Civil Rights Complaint

The DHS Office for Civil Rights and Civil Liberties reviews and investigates allegations of civil rights and civil liberties violations involving DHS policies, activities, and personnel.