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EEO Complaints Management and Adjudication

The Complaints Management and Adjudication Section (CMAS) leads processing for the Department's equal employment opportunity (EEO) complaints. CMAS prepares final actions on all formal EEO complaints filed by DHS employees, former employees, and applicants for employment who allege discrimination in violation of Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967, the Rehabilitation Act of 1973, the Equal Pay Act of 1963, the Genetic Information Nondiscrimination Act of 2008, and Executive Orders prohibiting discrimination on the bases of parental status and sexual orientation. Additionally, CMAS prepares the Department's No FEAR Act Reports and Federal Equal Employment Opportunity Statistical Report of Discrimination Complaints.

In Fiscal Year 2017, DHS EEO complaint statistics were as follows:

  • Number of DHS employees: 197,593
  • Number of Counselings Completed: 2,517
  • Number of Formal Complaints Filed: 1,245
  • Number of Investigations Completed: 1,135
  • Number of Final Actions Issued: 698
    • Number of Merit FADs: 405
    • Number of Procedural Dismissals: 111
    • Number of Final Orders: 182

By mail or phone:
Office for Civil Rights and Civil Liberties
U.S. Department of Homeland Security
2707 Martin Luther King, Jr. Avenue, SE 
Mail Stop #0191
Washington, DC 20528-0191

Phone: 202-357-7705
Toll Free: 1-866-644-8360
TTY: 1-866-644-8361
Fax: 202-357-1198

By email: crcl.eeo@hq.dhs.gov

Last Updated: 12/22/2021
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