An individual must first seek Equal Employment Opportunity (EEO) counseling if an individual - as an employee, applicant for employment, or former employee - believes s/he has been discriminated against on the basis of race, color, religion, national origin, sex (including pregnancy, sexual orientation, and gender identity), age, disability, protected genetic information, or reprisal for EEO protected activity, and wishes to pursue the DHS EEO complaint process. An individual wishing to initiate a discrimination complaint based on parental status must also first seek EEO counseling.
You must contact an EEO counselor at the Department of Homeland Security component where the alleged discriminatory event occurred within 45 days from the date of the alleged discriminatory event, or the date you became aware of such discrimination. If you fail to contact an EEO counselor in this time frame, your complaint may be rejected as untimely.
- Department of Homeland Security Headquarters
- U.S. Citizenship and Immigration Services
- U.S. Coast Guard
Phone: 888-99-CRD-USCG or 888-992-7387
- U.S. Customs and Border Protection
- Federal Emergency Management Agency
- Federal Law Enforcement Training Center
- U.S. Immigration and Customs Enforcement
- U.S. Secret Service
- Transportation Security Administration
Phone: 877-EEO-4TSA or 877-336-4872 (Toll free number)
Phone: 571-227-1917 (HQ-TSA local area)