Official website of the Department of Homeland Security
Snapshot: S&T and FEMA Social Media Emergency Management Guidance Tool
The SMEM Guidance Tool will increase first responder and emergency managers’ ability to deliver messages to the public before, during, and after an incident.
Social Media
ST-Social Media Emergency Management Guidance Tool
The SMEM Guidance Tool is a free, online tool that provides users with a simple, step-by-step line of questioning to create plans to improve their organization’s SMEM operations.
Social Media Guidance Planning
DHS S&T Social Media Emergency Management (SMEM) Guidance Tool (SMEM Guidance Tool) is an easy-to-use tool designed to support emergency managers (EMs), public information officers (PIOs), and others working in crisis communications with the development of planning materials for SMEM operations
ST-Social Media Plan Guide
The purpose of the DHS S&T Social Media Plan Guide (Guide) is to provide step-by-step guidance to public safety and emergency management officials on how to develop an effective Social Media Plan.
S&T SMART Fact Sheet
Developed by the Center for Visualization and Data Analytics at Purdue University, a Department of Homeland Security (DHS) Science and Technology (S&T) Center of Excellence, Social Media Analytics and Reporting Toolkit (SMART) is a social media analysis system that provides analysts with scalable analysis and visualization of social media posts. The system uses topic extraction, combinations of key word filters, word cluster examination, and unusual event detection to provide situational awareness and improve decision-making for time-critical tasks.
S&T Will Be at FPS Wreath Laying Ceremony
DHS S&T will broadcast the Federal Protective Service (FPS) Wreath Laying ceremony on Friday, May 10, 2019, at 10 a.m. EDT to honor FPS fallen officers during Police Week 2019. All are welcome to watch the stream on the DHS S&T Periscope account @DHSSciTech.
Eventbrite Privacy Policy and Notice
The Department of Homeland Security (DHS or Department) will use Eventbrite for event planning, management, and attendee registration. DHS Office of Public Affairs (OPA) serves as the executive agent for the department’s use of Eventbrite and controls who at the Department has access to use the service.
CISA at IWCE 2019: Day Two
Highlights from Day Two at IWCE include “Emergency Communications is Undergoing Unprecedented Change… Is Your State Ready?”; Protections, Capabilities, and Real-World Deployments of Encryption Protocols:; and “Interoperability: ISSI, CSSI, DFSI”.Highlights from Day Two at IWCE include “Emergency Communications is Undergoing Unprecedented Change… Is Your State Ready?”; Protections, Capabilities, and Real-World Deployments of Encryption Protocols:; and “Interoperability: ISSI, CSSI, DFSI”.
S&T Social Media Business Case Guide Fact Sheet
To support agencies that are looking to launch and maximize the benefits of a social media program into their communications, the Department of Homeland Security (DHS) Science and Technology Directorate (S&T) developed a Social Media Business Case (Guide). The Guide provides step-by-step guidance on developing a social media program to comprehensively plan for and integrate social media emergency management (SMEM) operations.
After completing the Guide, agencies will have social media processes and plans they can immediately implement to improve operations. Best practices from emergency officials and SMEM subject matter experts (SMEs) captured during development are included throughout the Guide.
S&T Report on Alerting Tactics
The purpose of this Department of Homeland Security (DHS) Science and Technology Directorate (S&T) Report on Alerting Tactics (Report) is to provide recommendations on effective combinations of alerting tactics for various incident types based upon lessons learned from practitioners.
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