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CISA at IWCE 2019: Day Two

Highlights from Day Two at IWCE include “Emergency Communications is Undergoing Unprecedented Change… Is Your State Ready?”; Protections, Capabilities, and Real-World Deployments of Encryption Protocols:; and “Interoperability: ISSI, CSSI, DFSI”.Highlights from Day Two at IWCE include “Emergency Communications is Undergoing Unprecedented Change… Is Your State Ready?”; Protections, Capabilities, and Real-World Deployments of Encryption Protocols:; and “Interoperability: ISSI, CSSI, DFSI”.

ST-Social Media Business Case Guide Factsheet

To support agencies that are looking to launch and maximize the benefits of a social media program into their communications, the Department of Homeland Security (DHS) Science and Technology Directorate (S&T) developed a Social Media Business Case (Guide). The Guide provides step-by-step guidance on developing a social media program to comprehensively plan for and integrate social media emergency management (SMEM) operations.

After completing the Guide, agencies will have social media processes and plans they can immediately implement to improve operations. Best practices from emergency officials and SMEM subject matter experts (SMEs) captured during development are included throughout the Guide.

S&T Report on Alerting Tactics

The purpose of this Department of Homeland Security (DHS) Science and Technology Directorate (S&T) Report on Alerting Tactics (Report) is to provide recommendations on effective combinations of alerting tactics for various incident types based upon lessons learned from practitioners.

S&T Social Media Business Case Guide

The purpose of the Department of Homeland Security (DHS) Science and Technology Directorate (S&T) Social Media Business Case Guide (Guide) is to provide step-by-step guidance on how to develop a Business Case for integrating the use of social media into emergency management operations. This Guide is intended for organizations that are considering implementing a social media emergency management (SMEM) program.

S&T Digital Volunteer Program Guide

The purpose of the Department of Homeland Security (DHS) Science and Technology Directorate (S&T) Digital Volunteer Program Guide (Guide) is to provide step-by-step guidance on developing a digital volunteer program to support emergency responders.

S&T 2018 Video Quality in Public Safety (VQiPS) Workshop Summary Report

Issues, challenges, priorities and gaps discussed by the panels and with audience participation help inform the direction of the VQiPS Program and the solutions (new technology or knowledge products) that the program leadership continues to pursue. This event also provided an opportunity to review and validate current priorities and focus areas. DHS OIC used the two-day Workshop to also find out the best way for stakeholders to digest their information (e.g., social media, newsletters, etc.) to more effectively communicate VQiPS activities. Attendees also had the benefit of hearing different lessons learned and best practices from practitioners from across the country who are facing similar issues within their agencies.

ST-Digital Volunteer Program Guide Fact Sheet

When a disaster strikes and response systems become stressed, affected agencies can work with trusted volunteers to provide social media and digital surge support. To support agencies that are looking to launch and maximize the benefits of a digital volunteer program, the Department of Homeland Security (DHS) Science and Technology Directorate (S&T) developed a Digital Volunteer Program Guide (Guide). The Guide provides step-by-step guidance on developing a digital volunteer program to comprehensively plan for and integrate digital volunteers into routine social media emergency management (SMEM) operations.

S&T FRG SMART: Social Media Analytics and Reporting Toolkit Fact Sheet

The Social Media Analytics and Reporting Toolkit (SMART) is an interactive web-accessible system that provides users with aggregated social media data (e.g., Twitter and Instagram) for analysis and visualization. SMART has been deployed to multiple real-time events to augment emergency responder situational awareness, helping scientists, engineers and first responders collaborate directly with each other.

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