Read the latest results and feedback on the usability of NERFHERDER for first responders.
Read the latest results and feedback on the usability of SMART for first responders.
The Department of Homeland Security (DHS or Department) will use SurveyMonkey to create online surveys for external relations (communications/outreach/public dialogue). DHS will also use SurveyMonkey to meet a mandate by the Federal CIO to provide customer satisfaction surveys on public-facing websites. DHS Office of Public Affairs (OPA) serves as the executive agent for the department’s use of SurveyMonkey and controls who at the Department has access to use the service.
The SMEM Guidance Tool will increase first responder and emergency managers’ ability to deliver messages to the public before, during, and after an incident.
The SMEM Guidance Tool is a free, online tool that provides users with a simple, step-by-step line of questioning to create plans to improve their organization’s SMEM operations.
DHS S&T Social Media Emergency Management (SMEM) Guidance Tool (SMEM Guidance Tool) is an easy-to-use tool designed to support emergency managers (EMs), public information officers (PIOs), and others working in crisis communications with the development of planning materials for SMEM operations
The purpose of the DHS S&T Social Media Plan Guide (Guide) is to provide step-by-step guidance to public safety and emergency management officials on how to develop an effective Social Media Plan.
Developed by the Center for Visualization and Data Analytics at Purdue University, a Department of Homeland Security (DHS) Science and Technology (S&T) Center of Excellence, Social Media Analytics and Reporting Toolkit (SMART) is a social media analysis system that provides analysts with scalable analysis and visualization of social media posts. The system uses topic extraction, combinations of key word filters, word cluster examination, and unusual event detection to provide situational awareness and improve decision-making for time-critical tasks.
DHS S&T will broadcast the Federal Protective Service (FPS) Wreath Laying ceremony on Friday, May 10, 2019, at 10 a.m. EDT to honor FPS fallen officers during Police Week 2019. All are welcome to watch the stream on the DHS S&T Periscope account @DHSSciTech.
The Department of Homeland Security (DHS or Department) will use Eventbrite for event planning, management, and attendee registration. DHS Office of Public Affairs (OPA) serves as the executive agent for the department’s use of Eventbrite and controls who at the Department has access to use the service.