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The Ombudsman's Public Teleconference Series

The Ombudsman’s Office hosts public teleconferences to share information on specific topics and to hear your comments and suggestions regarding your interactions with the U.S. Citizenship and Immigration Services (USCIS).

Upcoming Teleconferences

USCIS EAD Processing Delays and Its Impact on U.S. Employers and Applicants

When:  Thursday, March 28, 2019; 2:00 – 3:00 P.M. Eastern Time

The Office of the Citizenship and Immigration Services Ombudsman (Ombudsman) will host a listening session on Employment Authorization Document (EAD) processing, with a focus on how U.S. Citizenship and Immigration Services (USCIS) processing impacts U.S. employers and applicants.

Starting in 2018, the Ombudsman’s Office saw a dramatic increase in case assistance requests due to delayed adjudications and non-delivery of EADs. While it is the individual applicant usually submitting the request to our office, there is almost always a U.S. employer waiting for the applicant to gain or extend employment authorization to start work at a U.S. company.

During this listening session, we invite interested parties to share how USCIS processing of EADs has impacted employment and business practices in the United States.  We are interested in hearing from U.S. employers with direct business consequences due to lengthening processing times in the adjudication of EADs. We also want to hear from applicants regarding the challenges that may arise when there are delays in the adjudication or delivery of an EAD. This listening session will be an opportunity to hear from the public on the real and significant business consequences that result from USCIS’ processing delays. We welcome the public to also provide feedback and solutions to the challenges that would support a fair and transparent process. We have invited our USCIS colleagues to listen in to this teleconference to hear from our stakeholders on this important topic.

We look forward to hearing from you on these and related issues, and invite you to register for this teleconference by sending your name, organization, and title by Wednesday, March 27, 2019 to CISOmbudsman.PublicAffairs@hq.dhs.gov.

Recaps from Recent Teleconferences

Read Recaps from Archived Teleconferences

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Last Published Date: March 20, 2019

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