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DHS Customer Experience Highlights

Come join us at DHS! We're hiring CX experts across the Department.

The Department of Homeland Security is committed to ensuring the public can seamlessly interact with its agencies and offices and is taking active steps to reduce administrative burdens and improve efficiency, equity, and accessibility throughout the customer experience (CX).

CX Highlights from DHS HQ

  • Why CX Matters

    Learn why DHS customer experience initiatives drive mission success.

  • How Do I Talk to Customers?

    There are several PRA-friendly ways you can gather feedback from your customers.

Last Updated: 06/13/2024
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