Listed here are just two examples of how DHS works to protect the privacy of members of the public.
The Individual Assistance PIA describes privacy protections in FEMA’s Individual Assistance Programs, which provide disaster recovery assistance to individuals and collect and process disaster survivor information obtained through electronic or paper-based means. This PIA describes how the personal information of applicants is collected, stored, used, and shared.
There are also several flood insurance PIAs on the administration of flood insurance and the variety of IT systems and programs FEMA uses, but also discuss personal information:
- FEMA National Flood Insurance Program (NFIP) PIVOT System: web-based system to consolidate NFIP business processes.
- NFIP Direct Servicing Agent (NFIP Direct): system used to manage the flood insurance underwriting and claims operations for flood policies issued through NFIP Direct.
- National Flood Insurance Program Information Technology Systems: systems used to collect flood insurance data and process flood insurance policies and claims.
Secure Flight is a risk-based passenger pre-screening program that enhances security by identifying low and high-risk passengers before they arrive at the airport by matching their names against trusted traveler lists and watchlists.
To protect privacy, the Secure Flight program collects the minimum amount of personal information, such as full name, date of birth, and gender, necessary to conduct effective matching. Personal data is collected, used, distributed, stored and disposed of according to stringent guidelines.
- Read the Privacy Impact Assessment (PIA) and the System of Records Notice for information about the program's rigorous privacy protections.
- Passenger screening FAQs.
Secure Flight transmits the screening instructions back to the airlines to identify low-risk passengers eligible for TSA PreCheck™; individuals on the Selectee List who are designated for enhanced screening; and those who will receive standard screening. Secure Flight also prevents individuals on the No-Fly List and Centers for Disease Control and Prevention Do Not Board List from boarding an aircraft.
- The Traveler Redress Inquiry Program provides resolution for travel-related screening or inspection issues.