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  4. Department White Pages

Department White Pages

This listing was developed as part of the Private Sector Resources Catalog. This listing of key contacts is organized by component.

Component Contact E-Mail Phone
CBP ACE Help Desk   800-927-8729
CBP Air & Marine Operations Center (AMOC)   951-656-8000
CBP Carrier Liaison Program clp@dhs.gov 202-344-3440
CBP CBP INFO Center   Domestic Callers: 877-227-5511
International Callers: 703-227-5511
CBP Client Representative Office   571-468-5000
CBP Electronic System for Travel Authorization (ESTA)   202-344-3710
CBP Global Entry cbp.goes.support@dhs.gov 866-530-4172
CBP Industry Partnership Program procurement-ipop@cbp.dhs.gov 202-344-1180
CBP Intellectual Property Rights Help Desk ipr.helpdesk@dhs.gov 562-980-3119 ext. 252
CBP Intellectual Property Rights Policy and Programs iprpolicyprograms@dhs.gov  
CBP National Gang Intelligence Center   703-414-8600
CBP Private Aircraft Travel Entry Programs private.aircraft.support@dhs.gov  
CBP Secure Freight Initiative securefreightinitiative@dhs.gov  
CBP Trusted Traveler Programs (NEXUS, SENTRI, FAST) cbp.goes.support@dhs.gov  
CRCL Training crcltraining@dhs.gov 202-357-8258
CRCL Disability Preparedness disability.preparedness@dhs.gov 202-357-8483
CRCL Contact CRCLOutreach@dhs.gov  
CRCL Complaints crcl@dhs.gov 202-401-1474 or
CERT ICS-CERT Security Operations Center ics-cert@dhs.gov 1-877-776-7585
DHS Center for Faith-based & Neighborhood Partnerships infofbci@dhs.gov  
DHS Homeland Security Information Network (HSIN) hsin.helpdesk@dhs.gov 866-430-0162
DHS Lessons Learned and Information Sharing (LLIS) feedback@llis.dhs.gov 866-276-7001
DHS National Information Exchange Model (NIEM) Program information@niem.gov  
DHS Office of Public Affairs mediainquiry@hq.dhs.gov 202-282-8010
DHS Office of Small and Disadvantaged Business Utilization   202-447-5555
DHS Private Sector Office private.sector@dhs.gov 202-282-8484
DHS Privacy Office privacy@dhs.gov 202-343-1717
DNDO Domestic Nuclear Detection Office dndo.info@dhs.gov  
DNDO GRaDER(R) Program GRaDER.questions@dhs.gov  
FEMA Center for Domestic Preparedness studentservices@cdpemail.dhs.gov 866-213-9553
FEMA Centralized Scheduling and Information Desk askcsid@dhs.gov 800-368-6498
FEMA Citizen Corps citizencorps@dhs.gov  
FEMA Community Emergency Response Teams cert@dhs.gov  
FEMA Disaster Assistance   800-745-0243
FEMA Emergency Lodging Assistance Program femahousing@corplodging.com 866-545-9865
FEMA FEMA Emergency Management Institute   301-447-1200
FEMA FEMA Learning Resource Center netclrc@dhs.gov 800-638-1821
FEMA FEMA Private Sector Division FEMA-Private-Sector@fema.dhs.gov  
FEMA First Responder Training askcsid@dhs.gov 800-368-6498
FEMA Industry Liaison Support Center (contracting)   202-646-1895
FEMA Maps Assistance Center femamapspecialist@riskmapcds.com 877-336-2627
FEMA National Incident Management System fema-nims@dhs.gov 202-646-3850
FEMA Regulations fema-rules@dhs.gov  
FEMA Small Business Program fema-sb@dhs.gov  
FEMA Technical Assistance Program fema-tarequest@fema.gov 800-368-6498
FEMA Transportation Security Grant Programs askcsid@dhs.gov 800-386-6498
FEMA U.S. Fire Administration   301-447-1000
FEMA U.S. Fire Administration Publications usfa-publications@dhs.gov 800-561-3356
FLETC CRADA Program Office fletc-cradaprogramoffice@dhs.gov 912-267-2591
FLETC Federal Law Enforcement Training Center Land Transportation Antiterrorist Training Program (LTATP) FLETC-CounterterrorismDivision@dhs.gov  
I&A DHS Open Source Enterprise osintbranchmailbox@hq.dhs.gov  
I&A Office of Intelligence and Analysis Private Sector Partnership Program i&aprivatesectorcoordinator@hq.dhs.gov 202-447-3517 or
ICE Victim Assistance Program   866-872-4973
ICE ICE contact: Homeland Security Investigations Tip-line http://www.ice.gov/tips 866-347-2423
ICE Human Rights Violators and War Crimes Center hrv.ice@dhs.gov  
ICE Forced Child Labor Program ICE.ForcedLabor@ice.dhs.gov  
ICE ICE 24/7 Hotline   866-DHS-2-ICE
ICE ICE Mutual Agreement between Government and Employers Program (IMAGE) image@dhs.gov 202-732-3064
ICE National Intellectual Property Rights Coordination Center (IPR Center) http://www.iprcenter.gov 866-IPR-2060 or
ICE National Emergency Management Division ICENEMDReporting@ice.dhs  
ICE Privacy Office iceprivacy@dhs.gov 202-732-3300
ICE Public Affairs publicaffairs.iceofficeof@dhs.gov 202-732-4242
ICE Student and Exchange Visitor Program (SEVP) Response Center SEVP@dhs.gov 703-603-3400
ICE Victims Engagement and Services Line (VESL)   1-833-383-1465/td>
NPPD/CS&C Control Systems Security Program (CSSP) cssp@dhs.gov  
NPPD/CS&C Cybersecurity Evaluation Tool cset@dhs.gov  
NPPD/CS&C Information Technology Sector ncsd_cipcs@hq.dhs.gov  
NPPD/CS&C Office of Emergency Communications oec@hq.dhs.gov  
NPPD/CS&C Software Assurance Program software.assurance@dhs.gov  
NPPD/CS&C U.S. Computer Emergency Readiness Team (US-CERT) info@us-cert.gov 888-282-0870
NPPD/CS&C US-CERT Secure Operations Center soc@us-cert.gov 888-282-0870
NPPD/CS&C SAFECOM SAFECOMGovernance@dhs.gov  
NPPD/IP Chemical Facility Anti-Terrorism Standards (CFATS) Help Desk csat@dhs.gov 866-323-2957
NPPD/IP Chemical Facility Anti-Terrorism Standards Compliance Assistance Visit Requests CFATS@dhs.gov  
NPPD/IP Chemical Sector Specific Agency chemicalsector@dhs.gov  
NPPD/IP CIKR Asset Protection Technical Assistance Program (CAPTAP) traininghelp@hq.dhs.gov 703-235-3939
NPPD/IP Commercial Facilities Sector-Specific Agency cfsteam@hq.dhs.gov  
NPPD/IP Critical Manufacturing Sector-Specific Agency criticalmanufacturing@hq.dhs.gov  
NPPD/IP Dams Sector-Specific Agency dams@dhs.gov  
NPPD/IP Emergency Services Sector-Specific Agency essteam@hq.dhs.gov  
NPPD/IP Field Operations Branch FOBanalysts@hq.dhs.gov 703-235-9349
NPPD/IP Infrastructure Data Taxonomy (IDT) idt@hq.dhs.gov  
NPPD/IP Integrated Common Analytical Viewer (iCAV) icav.info@hq.dhs.gov 703-235-4949
NPPD/IP IP Education and Learning Series ip_education@hq.dhs.gov  
NPPD/IP National Infrastructure Coordination Center (NICC) NICC@hq.dhs.gov 202-282-9201
NPPD/IP National Infrastructure Protection Plan (NIPP) nipp@dhs.gov  
NPPD/IP Nuclear Sector-Specific Agency nuclearssa@hq.dhs.gov  
NPPD/IP Office for Bombing Prevention obp@dhs.gov  
NPPD/IP Protected Critical Infrastructure Information (PCII) Program pcii-info@dhs.gov 202-360-3023
NPPD/IP Sector Coordinating Council Sector.Partnership@dhs.gov  
NPPD/IP Sector Specific Agency Executive Management Office ssaexecsec@dhs.gov  
NPPD/IP Vulnerability Assessments Branch ipassessments@dhs.gov  
NPPD SAFECOM Program safecom@dhs.gov  
S&T Commercialization Office sandt_commercialization@hq.dhs.gov 202-254-6749
S&T Cyber Security Research and Development Center SandT-Cyber-Liaison@hq.dhs.gov  
S&T Cyber Security Liaison SandT.PCS@hq.dhs.gov  
S&T Office of University Programs universityprograms@hq.dhs.gov 202-254-5695
S&T Project 25 Compliance Assessment Program (P25 CAP) p25cap@hq.dhs.gov  
S&T SAFETY Act safetyacthelpdesk@dhs.gov 866-788-9318
S&T Small Business Innovation Program (SBIR) stsbir.program@dhs.gov  
TSA Cargo Certified Cargo Screening Program ccsp@dhs.gov  
TSA Freight and Rail freightrailsecurity@dhs.gov  
TSA General Aviation Secure Hotline   1-866-GA-SECUR
TSA Highway and Motor Carrier Division highwaysecurity@dhs.gov  
TSA Intermodal Security Training and Exercise Program (I-STEP) i-step@dhs.gov 571-227-5150
TSA Mass Transit masstransitsecurity@dhs.gov  
TSA Office of Airspace Waivers   571-227-2071
TSA Pipeline Security Division pipelinesecurity@dhs.gov  
TSA Port & Intermodal Security Division maritime@dhs.gov 571-227-3556
TSA TSA Contact Center   866-289-9673
USCG America's Waterway Watch aww@uscg.mil 202-372-1106 or
USCG Regulations HQS-PSREGS@uscg.mil 202-372-1400
CIS Ombudsman CIS Ombudsman cisombudsman@dhs.gov  
USCIS E-Verify e-verify@dhs.gov 888-464-4218
USCIS Office of Public Engagement public.engagement@dhs.gov  
USSS Office of Investigations   202-406-5716
USSS Criminal Investigative Division   202-406-9330
USSS Forensic Services Division   202-406-5926

For more information, please contact the Private Sector Office at private.sector@dhs.gov or call (202) 282-8484.

Last Updated: 12/04/2023
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