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The Secretary's Award for Exemplary Service 2020

The 2020 Secretary’s Award for Exemplary Service is granted to employees who have achieved outstanding performance in all aspects of their work, warranting special commendation. Employees in administrative, technical, clerical, and general support positions throughout the agency are critical to meeting the department’s goals. This award provides an opportunity to honor these employees whose deeds often go unrecognized.

Recipient of the Secretary’s Award for Exemplary Service 2020 for enhancing the cybersecurity and infrastructure security agency’s capacity to protect critical infrastructure, mass gatherings, and the private sector from small unmanned aircraft system threats.
Sarah Jacob
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Sarah Jacob

Cybersecurity and Infrastructure Security Agency

For enhancing the Cybersecurity and Infrastructure Security Agency’s capacity to protect critical infrastructure, mass gatherings, and the private sector from small unmanned aircraft system threats.

Recipient of the Secretary’s Award for Exemplary Service 2020 for excelling at maintaining inventory accuracy and accountability and ensuring the serviceability of all field office property despite the COVID-19 pandemic.
Daniel J. Niesman
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Daniel J. Niesman

United States Immigration and Customs Enforcement

For excelling at maintaining inventory accuracy and accountability and ensuring the serviceability of all field office property despite the COVID-19 pandemic.

Recipient of the Secretary’s Award for Exemplary Service 2020 for demonstrating unparalleled motivation which resulted in seamless processing and yielded an impressive number of personnel security suitability and security determinations well ahead of the established standard.
Kendrick L. Melville
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Kendrick L. Melville

United States Immigration and Customs Enforcement

For demonstrating unparalleled motivation which resulted in seamless processing and yielded an impressive number of personnel security suitability and security determinations well ahead of the established standard.

Recipient of the Secretary’s Award for Exemplary Service 2020 for demonstrating excellent customer service and maintenance of customer confidence with development of a COVID-19 research guide and assistance for multiple components and offices.
Amy Palacio
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Amy Palacio

Management Directorate

For demonstrating excellent customer service and maintenance of customer confidence with development of a COVID-19 research guide and assistance for multiple components and offices including Science and Technology Directorate, Countering Weapons of Mass Destruction, United States Customs and Border Protection, and Cybersecurity and Infrastructure Security Agency.

Recipient of the Secretary’s Award for Exemplary Service 2020 for playing a pivotal role in TSA academy’s successful transition from in-person to virtual delivery for the transportation security officer basic training program phase ii which allowed over 2000 newly hired officers across the country to graduate and serve the mission during COVID.
Rashur Singh
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Rashur Singh

Transportation Security Administration

For playing a pivotal role in TSA academy’s successful transition from in-person to virtual delivery for the Transportation Security Officer Basic Training Program Phase II which allowed over 2000 newly hired officers across the country to graduate and serve the mission during COVID-19.

Recipient of the Secretary’s Award for Exemplary Service 2020 for outstanding service at the federal air marshal service Newark field office exemplifying the DHS mission of “with honor and integrity we will safeguard the American people, our homeland, and our values”; consistently acting as a mentor to those around her, and being a “go to” on the administrative team for any project or task.
Maria Franco
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Maria Franco

Transportation Security Administration

For outstanding service at the Federal Air Marshal Service Newark Field Office exemplifying the DHS mission of “with honor and integrity we will safeguard the American people, our homeland, and our values”; consistently acting as a mentor to those around her, and being a “go to” on the administrative team for any project or task.

Recipient of the Secretary’s Award for Exemplary Service 2020 for displaying superior performance of duty to the Dominican Republic where he provided maritime law enforcement and counter-trafficking training while serving as a member of Tactical Law Enforcement Team South. He also led and participated in several international drug interdiction efforts seizing several thousand pounds of illegal drugs.
Craig Oravitz
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Craig Oravitz

United States Coast Guard

For displaying superior performance of duty to the Dominican Republic where he provided maritime law enforcement and counter-trafficking training to military personnel from seven partner nations while serving as a member of Tactical Law Enforcement Team South. He also led and participated in several international drug interdiction efforts seizing several thousand pounds of illegal drugs.

Recipient of the Secretary’s Award for Exemplary Service 2020 for his efforts that resulted in USCIS having an authoritative dataset of pending cases by performing data analysis of approximately 12 million cases that appeared to be pending in computer systems dating back to the 1980’s to identify and trigger systemic closure of approximately seven million electronic records.
Matthew D. Alexander
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Matthew D. Alexander

United States Citizenship and Immigration Service

For his efforts that resulted in USCIS having an authoritative dataset of pending cases by performing data analysis of approximately 12 million cases that appeared to be pending in computer systems dating back to the 1980’s to identify and trigger systemic closure of approximately seven million electronic records.

Recipient of the Secretary’s Award for Exemplary Service 2020 for his integral role in the front-end identification efforts, triaging, lead creation, data collection and file monitoring of nearly 500 Malaysian fraud scheme immigration filings at the National Benefits Center.
Kaleb Filis
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Kaleb Filis

United States Citizenship and Immigration Service

For his integral role in the front-end identification efforts, triaging, lead creation, data collection and file monitoring of nearly 500 Malaysian fraud scheme immigration filings at the National Benefits Center.

Recipient of the Secretary’s Award for Exemplary Service 2020 for unparalleled dedication and innovation to design protocols to provide accurate and timely information to enhance situational awareness during emergencies.
Brittany M. Orr
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Brittany M. Orr

United States Secret Service

For unparalleled dedication and innovation to design protocols to provide accurate and timely information to enhance situational awareness during emergencies.

Last Published Date: December 9, 2020

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