Transportation Security Officer, Transportation Security Administration
Duty Station: Jacksonville, Fla.
On June 14, 2015, Transportation Security Officer Gloria Betts stopped for gas while returning from a vacation in Key West, Florida. At the gas station, a Florida Highway Patrol trooper was talking to the occupants of a pick-up truck when one of the passengers opened fire on the trooper. TSO Betts immediately moved to keep other patrons away from the live fire, and then ran to assist the injured trooper, remaining with him until help arrived. The Sheriff's office reported that TSO Betts was “an asset during the incident and a consummate professional during the initial investigation.”