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  3. Homeland Security Enterprise
  4. Ombudsman Offices
  5. Office of Immigration Detention Ombudsman

The Office of the Immigration Detention Ombudsman

Our online Case Intake Portal, myOIDO, is now available nationwide for more than 500 locations. Learn more about myOIDO.

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Horizontal OIDO logo in gray with "20 Years of DHS" below the OIDO logo

If you or someone you know has or had a problem while in immigration detention, the Office of the Immigration Detention Ombudsman (OIDO) can help.

OIDO is an independent office within the Department of Homeland Security (DHS). OIDO is NOT a part of U.S. Immigration and Customs Enforcement (ICE) and is NOT a part of U.S. Customs and Border Protection (CBP). OIDO is an office within oversight entities and was established by Congress (Sec. 106 of the Consolidated Appropriations Act).

OIDO assists individuals with complaints about the potential violation of immigration detention standards or other misconduct by DHS (or contract) personnel and provides oversight of immigration detention facilities.

David Gersten currently serves as the Acting Immigration Detention Ombudsman at the Department of Homeland Security.

  • Need Help?

    Learn more about how to receive assistance regarding a concern related to conditions of immigration detention or an incident that occurred while in immigration detention.

A Message from OIDO Acting Ombudsman David Gersten

To keep up with current OIDO job openings, visit USAJOBS.

Last Updated: 08/16/2023
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