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The Office of the Immigration Detention Ombudsman

The Office of the Immigration Detention Ombudsman is a new and independent office within the Department of Homeland Security.

The Office will:

  • assist individuals with complaints about the potential violation of immigration detention standards or misconduct by DHS (or contract) personnel,
  • provide independent oversight of immigration detention facilities, including conducting unannounced inspections and reviewing contract terms for immigration detention facilities and services, and
  • serve as an independent office to review and resolve problems stemming from the same.

The Ombudsman’s Office was established by Congress (Sec. 106 of the Consolidated Appropriations Act, 2020, Public Law 116-93) and is not a part of U.S. Immigration and Customs Enforcement (ICE) or U.S. Customs and Border Protection (CBP).

Check back for more information – including information about how to request individual case assistance.

Your Ombudsman

David Gersten serves as the Acting Immigration Detention Ombudsman at the Department of Homeland Security.

Annual Report

Last Published Date: March 2, 2021

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