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Making the Most of AskTSA

Release Date: August 9, 2016

If you’re traveling this summer, AskTSA can help you prepare for your trip. You can send a tweet to @AskTSA, or a message on Facebook Messenger (fb.com/AskTSA).

What to ask TSA through the AskTSA tool
(DHS Photo by /Released)

Have a question about whether you can bring an item in your luggage? Send them a picture of an item and they’ll let you know if it is allowed on a plane.

Lost an item at the security checkpoint? AskTSA help you locate your lost item and let you know how to get it back.

If you forgot your ID, AskTSA can help you about TSA’s identify verification process and help you get through security at the airport.

Also, If you’re TSA Pre✓® eligible and don’t see it on your boarding pass, they can help identify the issue and ensure you receive expedited screening.

The AskTSA is available 365 days a year 8 am – 10 pm Eastern Time on weekdays and 9 am – 7 pm on weekends to help solve traveler problems and answer questions.

Last Updated: 09/20/2021
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