In response to stakeholder concerns, three years ago the US Citizenship and Immigration Services (USCIS) Ombudsman issued an informal recommendation to USCIS asking it to notify the customer when it rejected an improperly completed Form G-28, Notice of Entry of Appearance as Attorney or Accredited Representative. On March 7, 2017, USCIS addressed these concerns, announcing in a stakeholder message that it will begin notifying customers of rejections through language provided in receipt notices. Until now, customers were not notified when USCIS had rejected their representatives’ notice of representation and were under the impression their representatives were receiving their own copies of USCIS-issued notices, including Requests for Evidence and denial decisions, which led to missed deadlines and other problems. Implementation of our recommendation will ensure customers are kept apprised of their representation before the agency.
March 7, 2017
USCIS Message: Form G-28 Non-Acceptance Notice
On February 27, 2017, USCIS began notifying customers when we do not accept a Form G-28, Notice of Entry of Appearance as Attorney or Accredited Representative submitted with an application or petition at a Lockbox facility. If your Form G-28 has not been accepted, you will be notified on your application receipt notice.
If you would like to have an attorney or accredited representative represent you, you must submit a Form G-28. If your Form G-28 is not properly completed and signed by both you and your legal representative, we will not accept it. This means we will only communicate with you about your case. Your legal representative will not receive any information about your case until we receive and accept a properly completed Form G-28.
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