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DHS/ICE/PIA-045 ICE Investigative Case Management (ICM)

U.S. Immigration and Customs Enforcement (ICE), a component agency within the Department of Homeland Security (DHS), is establishing a new, major Information Technology (IT) system known as Investigative Case Management (hereafter, ICM). ICM is replacing ICE’s use of the case management module in Legacy TECS1 (hereafter, TECS), a system developed in 1987 by the former U.S. Customs Service and currently administered by U.S. Customs and Border Protection (CBP), another component within DHS. ICE is conducting this Privacy Impact Assessment (PIA) to document the privacy protections that are in place for the personally identifiable information (PII) contained in ICM as well as the following inter-related capabilities: 1) an Interface Hub to control the movement of information between most ICM and external information repositories; 2) the HSI Data Warehouse to store case information for the purpose of facilitating information sharing and reporting; and 3) the Telecommunications Linking System (TLS) (and its interface with Pen-Link), which will store case-related telecommunications information.

Associated SORN(s):

Attachment Ext. Size Date
PDF icon DHS/ICE/PIA-045 ICE Investigative Case Management (ICM) pdf 327.87 KB
Created Date: June 17, 2016
Last Published Date: May 10, 2019
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