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DHS/CBP/PIA-042 Workbench 2.0


CBP's Workbench 2.0 is a web-based application used by CBP, Office of Information and Technology, Sector Enforcement Specialists (SES) at the National Law Enforcement Communications Center (NLECC) to provide secure radio, email, and telephonic services and support to more than 70,000 federal law enforcement officers. Once these subscribers are registered in Workbench 2.0, they are authorized by CBP to submit verbal and written requests for information for law enforcement purposes. CBP is conducting this Privacy Impact Assessment (PIA) because Workbench 2.0 processes personally identifiable information (PII) on DHS employees and contractors, personnel from other federal agencies, and members of the public.

MAY 2017

Associated SORN(s):

  • DHS/CBP-010 TECS
  • DHS/CBP-023 Border Patrol Enforcement Records (BPER)
  • DHS/ALL-004 General Information Technology Access Account Records System (GITAARS)
Attachment Ext. Size Date
DHS/CBP/PIA-042 Workbench 2.0--May 2017 PDF 432.77 KB
Last Updated: 03/31/2023
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