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DHS/FEMA/PIA-012 Disaster Assistance Improvement Plan (DAIP)


FEMA’s Office of Response & Recovery (OR&R), Recovery Directorate, National Processing Service Center (NPSC) Operations Branch  sponsors and funds the DAIP.  In accordance with Executive Order 13411 “Improving Assistance for Disaster Victims,” DAIP developed the Disaster Assistance Center (DAC) system. As a part of DAIP, DAC maintains disaster survivor application and registration information collected through various media including: (1) DAIP paper forms (attached at Appendix A), (2) the www.disasterassistance.gov website, (3) the m.fema.gov mobile website, and (4) via telephone.  DAIP/DAC shares the information with the National Emergency Management Information System (NEMIS) – Individual Assistance (IA) module to facilitate eligibility determinations and with other federal, tribal, state, local, and non-profit agencies/organizations that also service disaster survivors.  FEMA is conducting this Privacy Impact Assessment (PIA) because DAIP/DAC collects, uses, maintains, retrieves, and disseminates personally identifiable information (PII) of disaster survivors who either request IA benefits from FEMA or whom FEMA may refer to its partners.

November 2012

Associated SORN(s)

Attachment Ext. Size Date
Disaster Assistance Improvement Program (DAIP) November 16, 2012 (PDF, 27 pages-384 KB) PDF 383.25 KB
Last Updated: 03/31/2023
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