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DHS/USCIS/PIA-060 Customer Profile Management System


The Department of Homeland Security (DHS) U.S. Citizenship and Immigration Services (USCIS) Customer Profile Management Service (CPMS) serves as a person-centric repository of biometric and associated biographic information provided by applicants, petitioners, requestors, and beneficiaries (hereafter collectively referred to as "benefit requestors") who are issued a secure card or travel document identifying the receipt of an immigration benefit. This Privacy Impact Assessment (PIA) update discusses the deployment of CPMS 2.0, the removal of LiveScan (third-party software), the implementation of Biometric Enrollment Tool (BET) and its potential use by Foreign Service Nationals (FSN), the modernization of the CPMS Data Change Delete Request Form G-1273, and other CPMS interconnections with ATLAS (not an acronym); Enterprise Citizenship and Immigration Services Centralized Operational Repository (eCISCOR); Global (not an acronym); Standard Management Analysis Reporting Tool (SMART); Content Managment Services (CMS); and the Person Centric Identity Service (PCIS). May 2024

Associated SORN(s)

  • DHS/USCIS-002 Background Check Service
  • DHS/USCIS-003 Biometric Storage System
  • DHS/USCIS-018 Immigration Biometric and Background Check System
Attachment Ext. Size Date
DHS/USCIS/PIA-060(c) Customer Profile Management System - May 2024 PDF 643.33 KB 05/03/2024
DHS/USCIS/PIA-060(b) Customer Profile Management System - August 2018 PDF 254.36 KB
DHS/USCIS/PIA-060(a) Customer Profile Management System PDF 310.71 KB
DHS/USCIS/PIA-060 Customer Profile Management Service (CPMS) PDF 325.87 KB
Last Updated: 05/06/2024
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