Citizenship and Immigration Services
Managed by U.S. Citizenship and Immigration Services (USCIS), the United States’ lawful immigration system is one of the most generous in the world.
CIS Ombudsman Strategic Plans
The Office of the Citizenship and Immigration Ombudsman (CIS Ombudsman) aims to be a champion for a transparent and efficient immigration benefits system administered by U.S. Citizenship and Immigration Services (USCIS). Our strategic plans help us to effectively carry out our mission through casework, stakeholder engagement, and policy recommendations.
Follow Up Q&A from myUSCIS for Applicants
Follow Up Questions and Answers from the CIS Ombudsman's Webinar: Overview of myUSCIS for Applicants.
USCIS Retired PIAs
USCIS Retired PIAs - DHS/USCIS/PIA-001, 002, 004, 005, 006(a), 006(b), 006, 006(c), 011, 014, 014(a), 020, 024, 025, 026, 028
DHS/USCIS-027 USCIS Asylum Division
System of Records Notices (SORNs) and Privacy Impact Statements (PIAs) regarding the Asylum Division of the U.S. Citizenship and Immigration Services (USCIS).
Migrant Protection Protocols Cohort Reports
Under the Migrant Protection Protocols (MPP), certain noncitizens encountered at the Southwest Border await their immigration proceedings in Mexico rather than in the United States. These reports describe MPP processing and outcomes for noncitizens enrolled in MPP within given time periods, summarizing information on enrollee nationalities, fear claims, vaccinations, and processing outcomes (returns to Mexico or disenrollments) by month of MPP enrollment. Additional reports will be added regularly to include information about individuals enrolled in future months along with updated information about earlier enrollees as they move through additional stages of the MPP process.
The Excel files with the readable tables may be published slightly before the narrative report is available.
Legal Immigration and Adjustment of Status Report
Quarterly reports detailing the number of adjustments of immigration status that occurred during the reporting period this period is for FY 2022, Quarter 3.
The CIS Ombudsman's Webinar Series: myUSCIS for Applicants
January 20, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar providing an overview of myUSCIS.
DHS Form 7001 with Instructions
DHS Form 7001, Case Assistance Form, is used to request case assistance from the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman).
Lawful Permanent Residents
LPRs also known as “green card” holders, are non-citizens who are lawfully authorized to live permanently within the US.
Naturalization confers U.S. citizenship upon foreign nationals who have fulfilled the requirements Congress established in the Immigration and Nationality Act (INA). After naturalization, foreign-born citizens enjoy nearly all of the same benefits, rights, and responsibilities that the Constitution protects for native-born U.S. citizens, including the right to vote.