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DHS Efficiency Review Turns One: CBP Employees Work Together to Save Millions

As we celebrate the first anniversary of DHS’ Efficiency Review this week, we’re going to spotlight a few of the many DHS employees who are using their creativity and experience every day to cut costs, streamline operations and promote greater accountability, transparency and customer satisfaction across the Department.

Robert Namejko and Richard Winkler of Customs and Border Protection’s (CBP) Office of Administration and Judy Shetler and Dora Shomette of CBP’s Office of Internal Affairs are great examples of employees working together to make a difference. Together, these four employees identified millions of dollars in cost avoidances by lowering the costs of background investigations.

According to Dora, “there was a need to unify our background investigation contracts to ensure that all contractors were working from the same rules and regulations, and eliminate requirements that were no longer relevant or essential.”

By combining Dora and Judy’s security expertise with Robert and Richard’s experience with procurement issues, CBP was able to cut the costs of the contracts for background investigation services by almost $3.2 million in fiscal year 2010 while reducing the average required time to complete a case from 60 to 40 days.

As the second year of the Efficiency Review gets underway, we’re sure that CBP and DHS will identify even more efficiencies as a result of Dora, Judy, Robert and Richard’s continued efforts to seek innovative ways to make the most of taxpayer dollars.
Published by the U.S. Department of Homeland Security, Washington, D.C.
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