You are here

Department of Homeland Security Annual Employee Survey

The Department of Homeland Security Annual Employee Surveys (AES) are conducted to collect data on Department employees' perceptions of workforce management, organizational accomplishments, agency goals, leadership, and communication.

2018 Results

Message from Acting Deputy Secretary Claire M. Grady on the Federal Employee Viewpoint Survey Results

In May and June of this year, all DHS civilian employees who had been employed by the Department since October 2017 were invited to participate in the Office of Personnel Management's annual government-wide Federal Employee Viewpoint Survey (FEVS). Your input is very important, and I'd like to thank everyone who took the time to fill out the survey and provide us your feedback.

I am pleased to announce that for the third year in a row we continue to see positive results. Overall, the DHS Employee Engagement Index (EEI), a set of FEVS questions focusing on engagement and morale, held steady at 60 percent positive. The two other key indicators that are broadly tracked, the Global Satisfaction and New IQ indices, each increased one percentage point. Global Satisfaction is an indicator of satisfaction with the organization overall, including pay. New IQ focuses on inclusive work environments.

U.S. Secret Service saw our largest increase with a jump of six percentage points over last year’s EEI, and the Transportation Security Administration’s EEI came up three percentage points. The Federal Emergency Management Agency’s EEI increased two percentage points, and U.S. Immigration and Customs Enforcement's increased by one percentage point.

This is good news and I believe our positive FEVS scores are a result of our combined efforts to respond to your input in the last few years. For example, we implemented Leadership Year to further develop leaders at every level of the Department, conducted town halls where you had the opportunity to ask questions and share your input, increased employee communication through email and our internal website, and emphasized collaborative efforts at the work unit level.

While I am encouraged by the results, I know there is more to do. I ask that leaders at all levels across the Department review the survey results, see what's working, and determine what still requires improvement. Talk with your people and find out what they need to excel at their work, and collaborate with them to create environments that foster engagement and put employees first. Our leadership team remains committed to listening to your ideas and taking action to make improvements across the Department. We have made great progress, but we need to continue to listen, learn, and change when necessary.

As the Secretary and I continue to meet with DHS employees around the country, we look forward to meeting with you and hearing about the challenges you face every day; as well as your successes. This Department will continue to put employees first each and every day, and we are committed to ensuring you have the support, tools, and resources you need to execute your missions.

Thank you for the incredible work you do every day, and thank you for being part of the DHS family.

Sincerely,

Claire M. Grady
Acting Deputy Secretary of Homeland Security

2017 Results

DHS employees provided feedback through the 2017 Federal Employee Viewpoint Survey (FEVS), which was conducted by the Office of Personnel Management (OPM) between May 11 and June 22. The survey was sent to a sampling of employees randomly selected by OPM. Of the 96,776 DHS employees who received the survey, 47,414 responded answering questions in the areas of leadership and knowledge management, results-oriented performance culture, talent management and job satisfaction.

2016 Results

DHS employees provided feedback through the 2016 Federal Employee Viewpoint Survey (FEVS), which was conducted by the Office of Personnel Management (OPM) between May 5 and June 16. The survey was sent to a sampling of employees randomly selected by OPM. Of the 93,709 DHS employees who received the survey, 46,991 responded answering questions in the areas of leadership and knowledge management, results-oriented performance culture, talent management and job satisfaction.

2015 Results

DHS employees provided feedback through the 2015 Federal Employee Viewpoint Survey (FEVS), which was conducted by the Office of Personnel Management (OPM) between April 27 and June 5. The survey was sent to a sampling of employees randomly selected by OPM. Of the 91,425 DHS employees who received the survey, 43,090 responded answering questions in the areas of leadership and knowledge management, results-oriented performance culture, talent management and job satisfaction.

2014 Results

DHS employees provided feedback through the 2014 FEVS, which was conducted by the Office of Personnel Management (OPM) between April 29 and June 6. The survey was sent to a sampling of employees randomly selected by OPM. Of the 93,375 DHS employees who received the survey, 42,798 responded answering questions in the areas of leadership and knowledge management, results-oriented performance culture, talent management and job satisfaction.

2013 Results

DHS employees provided feedback through the 2013 Federal Employee Viewpoint Survey (FEVS), which was administered April 30 through June 14 by the Office of Personnel Management. Of the 81,983 employees randomly selected by OPM, 48% (39,090) responded and answered questions in the areas of leadership and knowledge management, results-oriented performance culture, talent management and job satisfaction.

2012 Results

DHS employees provided feedback through the 2012 Federal Employee Viewpoint Survey (FEVS), which was administered May 2 through June 20 by the Office of Personnel Management. Of the 176,990 eligible employees who received the invitation, 47% responded and answered questions in the areas of leadership and knowledge management, results-oriented performance culture, talent management and job satisfaction.

2011 Results

The 2011 Federal Employee Viewpoint Survey was administered by the Office of Personnel Management during April and May 2011 to gain employee insight on leadership, performance culture, personal work experiences and job satisfaction. The results will be used to inform ongoing action planning and address opportunities for improvement across the Department.

2010 Results

The Office of Personnel Management conducted the 2010 Federal Employee Viewpoint Survey (formerly known as the Federal Human Capital Survey) was administered during February and March 2010.

The results provide the Department with valuable information that enables components and senior leadership to understand employee concerns and develop targeted solutions.

2009 Results

The Department of Homeland Security 2009 Annual Employee Survey (AES) was conducted, from October 30 through December 22, 2009, to collect data on employees' perceptions of workforce management, organizational accomplishments, agency goals, leadership, and communication. The results will be used to inform ongoing action planning and address opportunities for improvement across the Department.

2008 Results

The Office of Personnel Management conducted the 2008 Federal Human Capital Survey to collect data on Department employees' perceptions of workforce management, organizational accomplishments, agency goals, leadership, and communication.

Department managers will use the findings to help sharpen policies for improving our agency performance.

2007 Results

The 2007 Department of Homeland Security Annual Employee Survey (AES) was conducted to collect data on Department employees' perceptions of workforce management, organizational accomplishments, agency goals, leadership, and communication.

Department managers will use the findings to help sharpen policies for improving our agency performance. The documents below contain the profile of the respondents and the survey results for each major component of the Department.

Last Published Date: September 21, 2018

Was this page helpful?

This page was not helpful because the content:
Back to Top