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Our blog provides an inside-out view of what we do every day at DHS.

  • The new DHS Intel App

    DHS recently launched a new mobile application—DHS Intel—designed to deliver and share timely intelligence information with law enforcement and first responders across the country. Today, many of us consume information from news feeds, blogs, social media, podcasts and a variety of other sources on our mobile phones; however, until last month, most intelligence information was either sent via e-mail distro lists or viewed on sites optimized for desktops and laptops. Now, this information is available on-the-go for state, local, territorial, tribal (SLTT), campus, and federal partners who rely on intelligence to keep the country safe. 

  • DHS Earns Prestigious Award in Financial Reporting for the Ninth Consecutive Year

    For the ninth consecutive year, the Department of Homeland Security (DHS) has earned the prestigious Certificate of Excellence in Accountability (CEAR) Award for financial reporting.

  • UAT vs. Usability Testing

    While it might feel like UAT and usability testing are interchangeable terms or that if you’re doing one, that should suffice for user input, they’re actually different  tools for learning about the effectiveness of a digital product.  Each method provides value towards delivering effective, human-centered products or services.

  • 17th Annual Small Business Award Winners

    I am pleased to announce the recipients of the U.S. Department of Homeland Security (DHS) Fiscal Year (FY) 2020 Small Business and Small Business Advocate Awards.  Each year, the Department recognizes small business contractors and DHS staff for their exemplary performance from the prior fiscal year

  • DHS Honors Fallen Law Enforcement During National Police Week 2022

    During National Police Week, DHS honored law enforcement officers who served our communities and country.

  • DHS’s Approach to Solving Complex Problems with Innovative Solutions

    The Department of Homeland Security’s (DHS’s) Office of the Chief Financial Officer (OCFO) supports the Department’s missions by securing and protecting resources for DHS. To better accomplish our mission, OCFO is pushing the envelope in developing new, innovative ways to process, aggregate, analyze, share, and collect data to make better informed decisions.

  • Message from Secretary Alejandro N. Mayorkas on National Police Week 2022

    This week is National Police Week, a time each year when law enforcement leaders and personnel from around the country and the world gather in Washington, D.C. to honor law enforcement officers who lost their lives in the line of duty, making the ultimate sacrifice in the service of our communities and our country.

  • Executive Director E. Darlene Bullock, U.S. Department of Homeland Security, Office of Small and Disadvantaged Business Utilization

    To support Executive Order 13985, Advancing Racial Equity and Support for Underserved Communities through the Federal Government, and the core mission of the Office of Small and Disadvantaged Business Utilization (OSDBU) of maximizing prime and subcontracting opportunities for small businesses, the OSDBU is hosting two (2) virtual Large Prime Contractor-Small Business Vendor Outreach Matchmaking Events (VOME).

  • Is There a Difference Between Customer Service and Customer Experience?

    As we’re working across DHS to talk about customer experience with stakeholders, one misconception has been prevalent.  And that is the notion that customer experience and customer service are the same and can be used interchangeably. They are different, but they are both critical parts of improving government services. The difference really comes down to perspective. 

  • Recognizing Sunshine Week

    Sunshine Week is a moment to recognize one of the hallmarks of good government: an institution’s openness and transparency with respect to the work we perform and how we perform it. This fundamental principle speaks to any organization’s integrity and helps build trust between our government and the communities we serve.

Last Updated: 11/13/2021
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