Our blog provides an inside-out view of what we do every day at DHS.
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Accessible Plain Language at DHS: Transforming Thinking and Empowering Action
Accessible plain language ensures customers, and their experiences, are centered throughout the various touchpoints they have with DHS.
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Treat the Date You Print Your Shipping Label as Your Postmark Date
Treat the Date You Print Your Shipping Label as Your Postmark Date
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This #SeeSayDay Take the Pledge to Protect Your Community
September 25 is National “If You See Something, Say Something®” Awareness Day, also known as #SeeSayDay. On this day, DHS, its partners, and the public come together to recognize our shared responsibility to keep our communities safe.
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Updated Tip Sheet for F-1 Students Seeking OPT
Updated tip sheet for how F-1 students seeking optional practical training (OPT) can avoid Form I-765 delays
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Where to Submit Your Form I-589
Where to Submit Your Form I-589 - Lockbox filing locations for mailed forms
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DHS Recruitment Event a Success
The Department of Homeland Security hosted a two-day, large scale recruitment event at the Esports Stadium & Expo Center in Arlington, Texas with resounding success.
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Breastfeeding and Returning to Your Workplace
The decision to breastfeed is a very personal one and many women find it to be a comfortable, pleasant, and rewarding experience. However, it can pose challenges when mothers need to return to work from maternity leave. Here are some tips for returning to work while breastfeeding.
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DHS is Hiring: Law Enforcement & Mission Support Recruitment Event
On August 22 and 23, DHS is hosting a two-day, in-person event in Arlington, Texas to fill hundreds of law enforcement and mission-critical positions across the Department.
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For Best Results, Be There!
You’ve decided to conduct usability testing to learn more about your users’ experience with your services. Now the question is, what methods will get you the best data to make design decisions?
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Roundup of Our Best Resources
CX – it’s big, it’s bold, it’s….challenging! We get it! We know you have questions and face hurdles. We have resources and answers that can help!