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DHS/USCIS/PIA-062 Administrative Appeals Office Case Management System

Administrative Appeals Office (AAO) Case Management System, April 26, 2016

The United States Citizenship and Immigration Services (USCIS) Administrative Appeals Office (AAO) developed a case management system (CMS) to capture information related to appeals, motions, and certifications the AAO adjudicates and to improve its ability to track appeals and case processing. The AAO CMS is a person-centric case management system used to track appeals, motions, and certifications filed with or processed by USCIS AAO that are under the AAO’s jurisdiction. USCIS is conducting this Privacy Impact Assessment to document, analyze, and assess its current practices with respect to the personally identifiable information (PII) collected, used, and maintained by the AAO CMS. 

Associated SORN(s):

  • DHS/USCIS-007 Benefits Information System 
  • DHS/USCIS/ICE/CBP-001 Alien File, Index, and National File Tracking System of Records
Created Date: April 28, 2016
Last Published Date: May 10, 2019
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