Multilingual and Language Access Resources Collection

Tip Sheet: Check Your USCIS Case Inquiry Date Before Asking For Our Help with USCIS Processing Delays

The CIS Ombudsman created this tip sheet on how to check your case inquiry date, which lets you know when you can submit an inquiry to U.S. Citizenship and Immigration Services (USCIS) about the status of your case.

Tip Sheet: Types of Cases the CIS Ombudsman Can and Cannot Help With

The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) assists individuals and employers in resolving difficulties they are experiencing with U.S. Citizenship and Immigration Services (USCIS). This tip sheet explains the types of cases we can and cannot help with.

CIS Ombudsman Poster

The CIS Ombudsman has provided the following two-page poster summarizing the work of our office that can be downloaded, printed, and shared.

How to Request Case Assistance from the CIS Ombudsman - Infographic

If you cannot resolve your issue with USCIS and you have exhausted your options reaching out to the agency, you may request assistance from the CIS Ombudsman’s office. To learn how to request case assistance from our office, please take a look at our one-page infographic.

Indicator Card

This card provides a brief list of common indicators of human trafficking, the difference between human smuggling and human trafficking, and a DHS reporting option.

Citizenship and Immigration Services Ombudsman Annual Reports

Annual Reports for the Citizenship and Immigration Services Ombudsman.

"I Speak" Poster

This poster assists literate individuals who are not proficient in English to identify a preferred language. This poster contains more than 60 languages.

National Terrorism Advisory System Bulletin - May 15, 2017 - Translations

National Terrorism Advisory System Bulletin - May 15, 2017 - Translations

National Terrorism Advisory System Bulletin - November 9, 2017 - Translations

On November 9, 2017, Acting Secretary of Homeland Security Elaine Duke issued a National Terrorism Advisory System Bulletin.

We Are DHS Textual Description Transcript

The Department of Homeland Security ensures that our Nation and its people are safe, secure, and resilient against terrorism and other hazards.

This transcript provides text descriptions for the We Are DHS video.