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Citizenship and Immigration Services Ombudsman 2016 Annual Report Executive Summary

The Office of the Citizenship and Immigration Services Ombudsman’s (Ombudsman) 2016 Annual Report contains:

  • An overview of the Ombudsman’s mission and services;
  • A review of U.S. Citizenship and Immigration Services (USCIS) programmatic and policy achievements during this reporting period; and
  • A detailed discussion of pervasive and serious problems, recommendations, and best practices in the family, employment and humanitarian areas, as well as in customer service.
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Attachment Ext. Size Date
PDF icon CIS Ombudsman 2016 Executive Summary pdf 897.67 KB
Created Date: June 29, 2016
Last Published Date: March 22, 2019
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