Publications Library

DHS/OIG/PIA-001 Office of Inspector General Enterprise Data System

DHS/OIG/PIA-001 Office of Inspector General Enterprise Data System

Electronic Workload Reporting and Tracking System

The Department of Homeland Security (DHS) United States Citizenship and Immigration Services (USCIS) is the custodian of the Alien File (A-File) and stores inactive files at the National Records Center (NRC). USCIS, Customs and Border Protection (CBP), and Immigration and Customs Enforcement (ICE) use A-Files in the course of performing their mission and may request A-File content from USCIS NRC. USCIS NRC developed the Electronic Workload Reporting and Tracking System (EWRTS) to accurately record and track A-File requests at the NRC and to record the actions taken to respond to those requests. Information in EWRTS includes contact information of DHS personnel requesting information and the Alien Registration Number (A-number) for subjects of interest. USCIS conducted this PIA to comprehensively discuss the privacy risks and mitigations associated with the use of an electronic database to record and track incoming information requests.

Reasonable Accommodations for Employees and Applicants With Disabilities

DHS Directive 259-01, and its accompanying Instruction 259-01-001, establishes the Department's policy for providing reasonable accommodations for employees and applicants with disabilities.

National Strategy for Maritime Security

Publications for the National Strategy for Maritime Security.

Citizenship and Immigration Services Ombudsman 2015 Annual Report Executive Summary

The Office of the Citizenship and Immigration Services Ombudsman’s (Ombudsman) 2015 Annual Report contains:

• An overview of the Ombudsman’s mission and services;
• A review of U.S. Citizenship and Immigration Services (USCIS) programmatic and policy achievements during this reporting period; and
• A detailed discussion of pervasive and serious problems, recommendations, and best practices in the family, employment and humanitarian areas, as well as in customer service.

Message from Citizenship and Immigration Services Ombudsman Maria M. Odom in the 2015 Annual Report to Congress

Read Citizenship and Immigration Services Ombudsman Maria M. Odom's message introducing the 2015 Annual Report to Congress.

Passenger Name Records Reviews

The Passenger Name Record (PNR) Agreement between the United States and the European Union (EU)

Sample Letters from AllClear ID

The following are a sample of the letters that have been mailed by AllClear ID.  Please note, not every letter is the same, depending on the circumstances.  The letter will have the name of Catherine Emerson, representing DHS, but will not be signed. If you have questions about the letter you received, please contact your component Privacy Officer.

DHS/CBP/PIA-026 Biometric Exit Mobile Program

The Department of Homeland Security (DHS) U.S. Customs and Border Protection (CBP) Office of Field Operations (OFO) Planning, Program Analysis, and Evaluation (PPAE) uses wireless handheld CBP Biometric Exit Mobile (BE-Mobile) devices to capture biometric and biographic information in support of its border security mission.

Ombudsman Recommendation: Employment Authorization for Asylum Applicants

Administration of U.S. immigration laws is a shared responsibility divided among different departments and agencies. There is no doubt that this division sometimes creates challenges for both applicants and immigration officials.  The recommendations in this report address such a challenge: employment authorization for asylum applicants involving what is commonly referred to as the asylum clock.