Form DHS-7001 with Instructions

Download and complete Form DHS-7001, Case Assistance Form, to allow the Ombudsman’s Office to share your confidential information with USCIS. Please read the Instructions for Form DHS-7001 carefully if you have any questions.

The Ombudsman's Office recommends submitting requests for case assistance online using the electronic Form DHS-7001. The second best option is via email at cisombudsman@hq.dhs.gov. Please note that due to security measures with the government mail system, correspondence (even those sent by express mail) may be significantly delayed.