Immigration resources to help you navigate the citizenship and immigration process.
Videos
- CIS Ombudsman's Informational Video
- Overview of the CIS Ombudsman's Case Assistance Services (English)
- Información General de los Servicios de Asistencia de Casos del CIS Ombudsman (Español)
Tip Sheets
- USCIS Contact Center Tip Sheet
- How to Avoid Common Mailing Errors When Filing with the USCIS Lockbox Tip Sheet
- When to Contact a USCIS Lockbox Tip Sheet
Posters and Handouts
- CIS Ombudsman's Case Assistance Infographic
- CIS Ombudsman's Trifold Brochures
- CIS Ombudsman's Posters
Please also see our Frequently Asked Questions page for additional information.
- Free Legal Service Providers
- U.S. Immigration and Customs Enforcement's (ICE's) Contact page
- U.S. Customs and Border Protection's (CBP's) Contact Us page
Here are links to some key U.S. Citizenship and Immigration Services (USCIS) pages organized by topic.
General
- Administrative Appeals Office Processing Times
- Case Status Online
- Check Case Processing Times
- Check Status of FOIA Request page, which includes processing times for Freedom of Information Act (FOIA) requests
- Child Status Protection Act (CSPA)
- Citizenship Resource Center
- Contact Us
- “How Do I” Guides
- How to Change Your Address
- Multilingual Resource Center, which offers information in several languages, American Sign Language, braille, and large print
- myUSCIS is a personalized online account that can help you navigate the immigration process
- SAVE program, which allows federal, state, and local benefit-granting agencies to verify a benefit applicant’s immigration status
- USCIS Tools and Resources, which includes links to USCIS’ online tools and change of address page
Family-Based Immigration
Employment-Based Immigration
- E-Verify helps employers determine employees’ eligibility to work in the United States
- Handbook for Employers M-274
- “How Do I” Guides for Employers
- I-9 Central information on Form I-9, Employment Eligibility Verification
- Information on Temporary (Nonimmigrant) Workers and Permanent Workers
- Validation Instrument for Business Enterprises (VIBE) Program
Humanitarian-Based Immigration
- Abused Spouses, Children, and Parents
- Asylum
- Consideration of Deferred Action for Childhood Arrivals (DACA)
- “How Do I” Guides for Refugees and Asylees
- Humanitarian programs and protection to assist individuals in need of shelter or aid from disasters, oppression, emergency medical issues, and other urgent circumstances
- Humanitarian or Significant Public Benefit Parole for Individuals Outside the United States
- Refugees
- Resources for Victims of Human Trafficking and Other Crimes
- Temporary Protected Status
- Victims of Human Trafficking and Other Crimes