Our tips and checklists provide our customers with useful information. Please take a few moments to review these resources to help you prepare any documents and other important information that we can use to help process your request.

Tip Sheets

• Getting the most out of the National Customer Service Center
• Requirements and Tips on Filing a Case Submission Request
• Submitting a Request to the Ombudsman
• Executive Immigration Action 

Checklist

The checklist will assist you to gather the necessary documents prior to accessing the Online Submissions Form.

Other U.S. Government Websites 

U.S. Department of Homeland Security

• U.S. Citizenship and Immigration Services
• U.S. Immigrations and Customs Enforcement
• U.S. Immigration and Customs Enforcement: Enforcement and Removal Operations (ERO) Community Outreach
• U.S. Customs and Border Protection
• U.S. Customs and Border Protection: Travel Information Center
• DHS Office for Civil Rights and Civil Liberties
• DHS Blue Campaign

Department of Justice

• U.S. Department of Justice
• Executive Office for Immigration Review
• Office of Special Counsel

Department of State

• U.S. Department of State
• Bureau of Population, Refugees, and Migration
• Visa Issuance Statistics, U.S. Department of State
• Travel.gov

Department of Labor

• U.S. Department of Labor
• Office of Foreign Labor Certification

Internal Revenue Service

• Internal Revenue Service

United Nations

• United Nations High Commissioner for Refugees (UNHCR)

Contact the Ombudsman

CIS Ombudsman Home Page