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CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2004

Recommendations to USCIS and their responses for the year 2004.

Topics include:

  • Issuance of permanent resident cards
  • Cease operation of the Chicago Lockbox
  • Implementation of InfoPass
  • Correct a Naturalization Policy Memorandum
  • Use uniform forms across the U.S.
  • Expand the Premium Processing Service to include I-539 applications
  • Establish a separate fee structure for the “e-filing” of applications/petitions
  • Authorize employers to store Form I-9s electronically
  • Train all customer-facing USCIS employees in customer service skills
  • Include new fee language on forms
  • Re-engineer green card replacement processing
  • Streamline employment-based immigrant processing
  • Streamline family-based immigrant processing
Attachment Ext. Size Date
PDF icon Issuance of Permanent Resident Cards pdf 88.34 KB 12/15/2004
PDF icon USCIS Response 1 - Issuance of Permanent Residence Cards pdf 286.82 KB 05/25/2005
PDF icon USCIS Response 2 - Issuance of Permanent Resident Cards pdf 13.14 KB 04/27/2006
PDF icon Cease Operation of the Chicago Lockbox pdf 91.99 KB 11/29/2004
PDF icon USCIS Response 1 - Cease Operation of the Chicago Lockbox pdf 167.49 KB 12/17/2004
PDF icon USCIS Response 2 - Cease Operation of the Chicago Lockbox pdf 670.83 KB 05/25/2005
PDF icon USCIS Response 3 - Cease Operation of the Chicago Lockbox pdf 14.52 KB 04/26/2006
PDF icon InfoPass pdf 82.61 KB 11/29/2004
PDF icon USCIS Response 1- InfoPass pdf 220.96 KB 12/17/2004
PDF icon USCIS Response 2 - InfoPass pdf 12.2 KB 04/27/2006
PDF icon Correct a Naturalization Policy Memorandum pdf 10/06/2004
PDF icon USCIS Response 1 - Correct a Naturalization Policy Memorandum pdf 103.19 KB 12/07/2004
PDF icon USCIS Response 2 - Correct a Naturalization Policy Memorandum pdf 10.71 KB 04/27/2006
PDF icon Use Uniform Forms Across the U.S. pdf 88.11 KB 10/06/2004
PDF icon USCIS Response 1 - Use Uniform Forms Across the U.S. pdf 111.54 KB 12/17/2004
PDF icon USCIS Response 2 - Use Uniform Forms Across the U.S. pdf 191.58 KB 05/25/2005
PDF icon USCIS Response 3 - Use Uniform Forms Across the U.S. pdf 11.72 KB 04/27/2006
PDF icon Expand the Premium Processing Service to include I-539 applications pdf 83.38 KB 09/27/2004
PDF icon USCIS Response 1 - Expand the Premium Processing Service to Include I-539 Applications pdf 218.11 KB 12/17/2004
PDF icon USCIS Response 2 - Expand the Premium Processing Service to Include I-539 Applications pdf 125.39 KB 05/25/2005
PDF icon USCIS Response 3 - Expand the Premium Processing Service to Include I-539 Applications pdf 494.67 KB 12/27/2005
PDF icon USCIS Response 4 - Expand the Premium Processing Service to Include I-539 Applications pdf 13.51 KB 04/27/2006
PDF icon Establish a Separate Fee Structure for the “E-filing” of Applications/Petitions pdf 83.02 KB 08/16/2004
PDF icon USCIS Response - Establish a Separate Fee Structure for the “E-filing” of Applications/Petitions pdf 154.03 KB 12/17/2004
PDF icon Authorize Employers to Store Form I-9s Electronically pdf 79.43 KB 08/16/2004
PDF icon USCIS Response 1 - Authorize Employers to Store Form I-9s Electronically pdf 222.43 KB 12/17/2004
PDF icon USCIS Response 2 - Authorize Employers to Store Form I-9s Electronically pdf 260.79 KB 05/25/2005
PDF icon USCIS Response 3 - Authorize Employers to Store Form I-9s Electronically pdf 12.05 KB 04/27/2006
PDF icon Train All Customer-facing USCIS Employees in Customer Service Skills pdf 85.12 KB 08/16/2004
PDF icon USCIS Response 1 - Train All Customer-facing USCIS Employees in Customer Service Skills pdf 83.74 KB 12/17/2004
PDF icon USCIS Response 2 - Train All Customer-facing USCIS Employees in Customer Service Skills pdf 366.9 KB 05/25/2005
PDF icon USCIS Response 3 - Train All Customer-facing USCIS Employees in Customer Service Skills pdf 12.91 KB 04/27/2006
PDF icon Include New Fee Language on Forms pdf 30.23 KB 06/29/2004
PDF icon USCIS Response 1 - Include New Fee Language on Forms pdf 166.55 KB 12/17/2004
PDF icon USCIS Response 2 - Include New Fee Language on Forms pdf 309.8 KB 05/25/2005
PDF icon USCIS Response 3 - Include New Fee Language on Forms pdf 16.46 KB 04/27/2006
PDF icon Re-Engineer Green Card Replacement Processing pdf 22.97 KB 06/18/2004
PDF icon USCIS Response - Re-Engineer Green Card Replacement Processing pdf 12.83 KB 04/27/2006
PDF icon Streamline Employment-based Immigrant Processing pdf 17.28 KB 06/18/2004
PDF icon USCIS Response 1 - Streamline Employment-based Immigrant Processing pdf 356.21 KB 12/27/2005
PDF icon USCIS Response 2 - Streamline Employment-based Immigrant Processing pdf 19.58 KB 04/27/2006
PDF icon Streamline Family-based Immigrant Processing pdf 26.56 KB 06/18/2004
PDF icon USCIS Response - Streamline Family-based Immigrant Processing pdf 18.73 KB 04/27/2006
Created Date: June 9, 2021
Last Published Date: June 14, 2021
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